The original in-store customer feedback solution now first of its kind available in the e-commerce realm TruRating announced today an official extension with Magento Commerce, the worldwide leader in cloud digital commerce innovation. TruRating is now available for Magento merchants looking to select innovative solutions that enhance business operations. In addition, the TruRating solution, which began…
Tag: Multichannel Merchant
Improving Customer Experience Means Giving the Silent Majority a Voice
Our CEO and founder, Georgina Nelson, penned an article for Multichannel Merchant on how retailers can reach the silent majority of their customers that never leave feedback, thus opening the doors to higher response rates and better insights. The first step, she says, is to recognize the silent majority in the first place. Then, give…