Smart retailers know that one of the most effective ways of retaining customers is to provide a seamless multi-channel experience. …
Living in a Fake Review Climate
This week, The Times of London reported that a staggering one third of all reviews on Trip Advisor, are now…
Worldpay Better Business Conference 2018: The Power of Positive CX
On Thursday 20th September, the TruRating team had the pleasure of attending Worldpay’s Better Business Conference, with the highly topical…
How to use direct customer feedback to help your staff improve
While today’s retail world is flooded with a dizzying array of future-looking technologies purporting to give businesses the edge, sometimes…
Case Study: How New Balance Used TruRating to Reinvent Their Stores
New Balance planned a revamp of their factory outlets throughout Australia. The changes included a refreshed shop layout, removing all…
TruRating Engages Crowd Support to Ramp up the Ratings Revolution
Following a £7.5 million raise, TruRating are extending the invitation to all! TruRating, a technology company specialising in point-of-payment customer…
How to do better online business through ratings and reviews
Because we’re so delighted by the news (the release of our recent Magento extension in case you didn’t know) we thought it…
The Tru view from Retail NOW 2018
The TruRating team hit the road once again last week, this time heading out to good old Music City, Nashville…
City Beach: a TruRating Story
The TruRating crew were recently lucky enough to spend a little time with the team behind one of our fantastic…
TruRating Announces Expanded Partnership with Verifone to Enable Merchants to Collect Consumer Input at the Point-of-Sale
TruRating, customer experience experts specializing in point-of-payment customer feedback solutions, announced today that a global contract has been signed with…
TruRating and Datacap Announce New Partnership at RetailNOW
TruRating, customer experience experts specializing in point-of-sale customer feedback solutions, and Datacap Systems, the leading integrated payments middleware provider, announced today…
QSR Magazine: Should Chick-fil-A Launch Meal Kits Nationwide? Let’s Examine
As Chick-fil-A rolls out their meal kit program in the Atlanta area, the QSR will need to look to customer…
How Customer Reviews and Ratings Can Strengthen Your eCommerce Site
Email surveys, feedback monkeys, NPS seahorses – the world of online feedback can be a veritable petting zoo of weird…
ATL Businesses Team Up to Help Local Retailers Listen to their Customers
TruRating, a customer experience specialists with offices on the Beltline in Atlanta, is piloting a partnership with Cayan, a payment…
Blending Retail and Entertainment for a Better Shopping Experience
Flagship stores are responsible for showcasing a brand by creating an unforgettable experience for customers. In some cases, they’re even…
