Second up to bat in our new series The Influencers, we were lucky enough to speak to the fantastic Andrew Busby. …
Introducing… the CX Primer
Making Sense of CX In today’s information overload world, while it may feel like access to near anything imaginable is…
RetailNow 19: The TruRating Round-up
The TruRating team was lucky enough to be in attendance for the annual RetailNOW event in San Antonio this past…
Mastercard Start Path selects TruRating to join award-winning program
TruRating recently had the honor of joining a select group of ten start-ups chosen to join the Master Card Start…
PAX and TruRating Are Simplifying Customer Feedback for Retailers
JACKSONVILLE, FLA. (PRWEB) JULY 30, 2019 TruRating, customer experience experts specializing in retail insights, and PAX Technology Inc, a world leader…
The Influencers: Nicole Leinbach Reyhle
In the first of a brand-new series, in which we talk to some of the leading thinkers and influencers working…
Dirty Floors and Retail Basics
While there has been a tendency to paint e-commerce as the thorn in the side of traditional retail, a recent…
What lies in store for the future of retail metrics?
Typical – you wait an hour for one article about the inadequacies of our current methods for measuring retail performance,…
Leaving a Lasting Impression: Traditional vs. Digital Marketing
Modern Marketing: A Digital Love Affair Good data is the foundation upon which strong marketing decisions are made. The more…
What’s the verdict from Forrester’s CX NYC Conference?
Forrester’s annual CX NYC event is known in the CX world as one not to be missed, and so we…
The Art of the Survey
Customer Experience Icon Shep Hyken, was kind enough to feature a guest post from Georgina on his wonderful blog recently…
What is social proof and why is it important in marketing?
The history of social proof Social proof as a concept has been around for quite some time. Psychologists were describing…
NPS: where next for the Net Promoter Score?
NPS was developed by an employee of Bain & Co consultancy in 2003, to provide a way to measure customer…
RetailEXPO 2019 Wrap-Up – what we learnt.
RetailEXPO has fast become a highlight in the European retail calendar and this year’s event was another fantastic showcase for…
TruRating at Retail Expo 2019
We are delighted to be speaking at the Retail Expo 2019 in London on May 1-2. As one of Europe’s…
