TruRating, a global technology platform specializing in consumer insights for retailers and brands, has released a report exploring the state of loyalty, following a survey of 180,000+ consumers in the United States conducted between June-July 2021. Consumer data collected via a patented payment-integrated survey software has revealed a noted shift in consumer behaviour, driven by…
Category: News
Supporting the Coronavirus Relief
Charity is close to the heart of everything we do here at TruRating, and in the light of the disruption and chaos in the wake of the Coronavirus, we couldn’t just sit back and watch. As the pandemic continues to grow and more and more businesses go into lockdown, we have decided to extend our…
TruRating takes Supplier of the Year at Inside Retail’s Retailer Awards 2020
Continuing a hot streak this year, Team Oz was delighted to attend Inside Retail’s awards Retailer Awards 2020 ceremony in Melbourne last week, and even happier to take home gold in the category of Retail Supplier of Year. Flying out to Melbourne for the event, the night was a showcase of the best retailing talent…
NRF 2020: Day 1 Round-Up
We’ve said it before, and we’ll say it again – there’s never a dull moment at NRF (except perhaps when queuing to get passes…). Having taken a booth for the first time this year – #1362, thanks for asking – has given us an even greater appreciation of the huge amount of effort that goes…
TruRating named Best Customer Analytics and Retail Insights Solution at VIP Awards
Coming in hot just before NRF 2020, the TruRating team was delighted to pick up another award for the mantle having been named Best Customer Analytics and Retail Insights Solution of of the year, at the inaugural Vendors in Partnership Awards in New York last night. The awards, setup by payments veteran Vicki Cantrell, were…
RetailNow 19: The TruRating Round-up
The TruRating team was lucky enough to be in attendance for the annual RetailNOW event in San Antonio this past week. While we certainly enjoyed our panel session on Innovating as an SMB Retailer – thanks to ScanSource’s Kevin Kent and TSYS’s Marc Castrechini for being such good sports! – there was more than enough…
Mastercard Start Path selects TruRating to join award-winning program
TruRating recently had the honor of joining a select group of ten start-ups chosen to join the Master Card Start Path accelerator for 2019. The award-winning program was designed to support later-stage tech startups as they scale through access to Mastercard’s technology solutions expertise and partners around the world. With a starting pool of over…
PAX and TruRating Are Simplifying Customer Feedback for Retailers
JACKSONVILLE, FLA. (PRWEB) JULY 30, 2019 TruRating, customer experience experts specializing in retail insights, and PAX Technology Inc, a world leader in electronic payment solutions, have announced today the availability of TruRating as a feature of the PAX payment platform, allowing retailers to collect real-time customer feedback at checkout. TruRating’s point-of-payment customer feedback software is now…
RetailEXPO 2019 Wrap-Up – what we learnt.
RetailEXPO has fast become a highlight in the European retail calendar and this year’s event was another fantastic showcase for the latest in technology, design and innovation. We were absolutely thrilled to play an active part in the show this year, with TruRating founder Georgina Nelson speaking to a packed house on the Marketing +…
TruRating at Retail Expo 2019
We are delighted to be speaking at the Retail Expo 2019 in London on May 1-2. As one of Europe’s leading events for retail technology and design, it’s an honour to share the stage with so many fantastic retailers and industry names. Georgina will be taking to the Marketing & Branding stage with JD Sports…
ARA Magazine: Why an investment in staff is an investment in your bottom line
“In 2019 customer experience is a top priority and it’s success begins and ends with one transaction” – Dylan Berrington, Head of TruRating ANZ As the retail year begins to warm up, there’s no better time than to make sure you’re getting the fundamentals right. Dylan Berrington, Head of TruRating Australia and New Zealand spoke to…
Retail Red Flags? The ‘decline’ of physical retail…
For those following the news in commerce, it’s clear that the much-feted ‘death of retail’ has been oversold to say the least. This isn’t to say that there aren’t some important issues to address in the brick-and-mortar sector, or even retail as a whole, but sooner or later a culture of crisis and concern can…
TruRating Announces Partnership with TSYS to Provide Savvy Retailers with Smarter Customer Insights
ATLANTA – January 22 2019 — TruRating announced today a partnership with TSYS, a leading global payments provider, offering innovative solutions to issuers, merchants and consumers. TruRating will be available on TSYS’s Genius® Customer Engagement platform, where merchants can select innovative solutions that enhance business operations beyond payments. Genius is the flagship product developed by Boston-based…
NRF 2019: The best of the rest
As the attendees made their way for one last final after show drink on Tuesday night, it was hard to shake the feeling that this year, NRF was all about the customer. Keynote after keynote saw retailers of all sizes, emphasizing a consistent message: in times of rapid change the key to future success is…
NRF 2019 – 5 key takeaways
The National Retail Federation’s ‘Big Show’ is always a show-stopper of an event and this year is no exception. With over 30,000 delegates descending on New York’s Javits Centre over the course of its 3 days, the event is a major showcase for the retail tech trends of the year ahead – if it’s not…