The Art of the Survey

Customer Experience Icon Shep Hyken, was kind enough to feature a guest post from Georgina on his wonderful blog recently … More

CX Icon: Nate Brown

This week we are delighted to speak to the fantastic Nate Brown. Alongside his role as Director of Customer Experience … More

CX Icon: Jeanne Bliss Pt 2.

Welcome back to part two of our conversation with the godmother of customer experience herself, Jeanne Bliss. In a fascinating … More