TruRating at Retail Expo 2019

We are delighted to be speaking at the Retail Expo 2019 in London on May 1-2.  As one of Europe’s leading events for retail technology and design, it’s an honour to share the stage with so many fantastic retailers and industry names.

Georgina will be taking to the Marketing & Branding stage with JD Sports Head of Retail Kevin Dowson, in a panel entitled “Innovating the Basics: Using data-driven insights to improve the fundamentals of customer experience”.

You can expect to find out about subjects such as…

  • Understanding the core factors driving your customer’s shopping behaviour
  • Data backed methods for improving customer experience and correlated revenue
  • How to collect feedback without impacting the customer experience
  • Discovering the ROI of being excellent at often neglected retail basics
  • Operationalising customer experience-based performance metrics

Join us to find out how JD Sports has used TruRating on their journey to become one of the British highstreets biggest success stories (the JD Group recently acquired iconic US sports retailer Finish Line to overtake Sports Direct as Britains’s leading sportswear retailer!)

We recently filmed a testimonial with the team that we look forward to sharing in the near future, but in the meantime, here’s a couple of very nice things that they’ve said about us,

TruRating has removed the guesswork… we’re not spending resource on initiatives that we only assume will delight the customer.” Wayne Davies, Retail Director, JD Sports

 “The bonus is that you don’t have to have a degree in data science to understand the insights.” Lee Bagnall, Managing Director for JD Outdoors

You can register for the Retail Expo free of charge here

If you’d like to book a demo with one of the TruRating team in person, just leave your details on our event landing page and we’ll be in touch.

Georgina will speak with Kevin Dowson, Head of Retail JD Sports, at 1.35pm on May 1st on the Marketing + Branding Stage.  Read the full program entry here.


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