Summarizing Your Weekly Summary

How good was the service you offered to your customers last week? Did it improve or get worse? Which outlet…

The Amazon Fake Reviews Trap: Freakin’ Cheatin’ and What Businesses Can Do To Avoid It

It’s all over the news about Amazon and fake reviews and yet—is it really news? Amazon does its best to…

Diners love getting a great deal when they eat out. So much so, that if the server mentions that the…

We’re excited to share the news that the Tru family has just got even more powerful – former Starcount Insights…

The original in-store customer feedback solution now first of its kind available in the e-commerce realm TruRating announced today an official…

Ping Pong is our favorite London-based restaurant chain serving delicious dim sum, inventive cocktails and the finest Chinese teas. Excellent…

TruRating is changing the way the world gives feedback, and while we are at it, we want to change the…

I’m 7-ish. NPS, or Net Promoter Score, is a tool companies use to measure customer loyalty. It’s based on the…

When it comes to providing customer satisfaction, validated, real-time feedback is the key to success. In her latest article with RIS…

Georgina Nelson shares her experience at capturing insights from “the silent majority” — the massive number of customers who never…

Forward-thinking retailers are investing in people and secure digital technology to infuse intelligence across all elements of retail. Inspired by…

Available through the Poynt Apps Marketplace, TruRating Gives Merchants the Potential to Generate an Industry Leading 88 Percent Customer Response…

Mary Hubbard, Head of Online, talked to Hypepotamus about how she discovered TruRating and knew she had to be a…

We grabbed a cup of coffee with Wayne Davies, Retail Director at JD Sports, to put the world to rights…

Grocers can’t afford to put customer feedback on the back-burner, and finding the right solution for collecting reviews can give…