Welcome to TruGems
Hello there. Wahoooo! You found us. That means your world is about to get a little bit better. As you…
Making Sense of CX In today’s information overload world, while it may feel like access to near anything imaginable is…
The TruRating team was lucky enough to be in attendance for the annual RetailNOW event in San Antonio this past…
TruRating recently had the honor of joining a select group of ten start-ups chosen to join the Master Card Start…
JACKSONVILLE, FLA. (PRWEB) JULY 30, 2019 TruRating, customer experience experts specializing in retail insights, and PAX Technology Inc, a world leader…
In the first of a brand-new series, in which we talk to some of the leading thinkers and influencers working…
While there has been a tendency to paint e-commerce as the thorn in the side of traditional retail, a recent…
Typical – you wait an hour for one article about the inadequacies of our current methods for measuring retail performance,…
Modern Marketing: A Digital Love Affair Good data is the foundation upon which strong marketing decisions are made. The more…
Forrester’s annual CX NYC event is known in the CX world as one not to be missed, and so we…
Customer Experience Icon Shep Hyken, was kind enough to feature a guest post from Georgina on his wonderful blog recently…
The history of social proof Social proof as a concept has been around for quite some time. Psychologists were describing…
NPS was developed by an employee of Bain & Co consultancy in 2003, to provide a way to measure customer…
RetailEXPO has fast become a highlight in the European retail calendar and this year’s event was another fantastic showcase for…
We are delighted to be speaking at the Retail Expo 2019 in London on May 1-2. As one of Europe’s…
A report by consultants Bain & Company contained the rather shocking statistic that while 80% of businesses believe that they…
