Welcome to TruGems
Hello there. Wahoooo! You found us. That means your world is about to get a little bit better. As you…
In ‘shock of the week’ news Nordstrom, announced that it will be accepting returns from two major department store rivals…
We recently submitted a guest blog post for our fantastic partners Retail Pro about three simple customer experience tactics you…
Second up to bat in our new series The Influencers, we were lucky enough to speak to the fantastic Andrew Busby. …
Making Sense of CX In today’s information overload world, while it may feel like access to near anything imaginable is…
The TruRating team was lucky enough to be in attendance for the annual RetailNOW event in San Antonio this past…
TruRating recently had the honor of joining a select group of ten start-ups chosen to join the Master Card Start…
JACKSONVILLE, FLA. (PRWEB) JULY 30, 2019 TruRating, customer experience experts specializing in retail insights, and PAX Technology Inc, a world leader…
In the first of a brand-new series, in which we talk to some of the leading thinkers and influencers working…
While there has been a tendency to paint e-commerce as the thorn in the side of traditional retail, a recent…
Typical – you wait an hour for one article about the inadequacies of our current methods for measuring retail performance,…
Modern Marketing: A Digital Love Affair Good data is the foundation upon which strong marketing decisions are made. The more…
Forrester’s annual CX NYC event is known in the CX world as one not to be missed, and so we…
Customer Experience Icon Shep Hyken, was kind enough to feature a guest post from Georgina on his wonderful blog recently…
The history of social proof Social proof as a concept has been around for quite some time. Psychologists were describing…
NPS was developed by an employee of Bain & Co consultancy in 2003, to provide a way to measure customer…
