Welcome to TruGems
Hello there. Wahoooo! You found us. That means your world is about to get a little bit better. As you…
A couple weeks back, we attended Forrester‘s CX NYC 2018. We heard from industry experts and leaders in the customer experience…
Summer is a big time for sports retailers, so it’s important they make sure they’re ready for the high demand…
Alongside Ingenico, we’re honored to announce that we were awarded “Partnership of the Year” from Retail Systems at their yearly ceremony…
Validated, real-time customer feedback can make a powerful impact on full service restaurants. The problem is determining how restaurants can…
Real-time feedback can give restaurants a leg up in catering to their customers’ needs and boost sales. Our CEO, Georgina…
Boo-yah, we just collected our 30,000,000th rating! Seems like just yesterday we broke the 10-million mark, and that’s because, well,…
Here’s one that you might’ve missed last month—our founder and CEO, Georgina Nelson, shared her thoughts on the power of…
How good was the service you offered to your customers last week? Did it improve or get worse? Which outlet…
It’s all over the news about Amazon and fake reviews and yet—is it really news? Amazon does its best to…
Diners love getting a great deal when they eat out. So much so, that if the server mentions that the…
We’re excited to share the news that the Tru family has just got even more powerful – former Starcount Insights…
The original in-store customer feedback solution now first of its kind available in the e-commerce realm TruRating announced today an official…
Ping Pong is our favorite London-based restaurant chain serving delicious dim sum, inventive cocktails and the finest Chinese teas. Excellent…
TruRating is changing the way the world gives feedback, and while we are at it, we want to change the…
I’m 7-ish. NPS, or Net Promoter Score, is a tool companies use to measure customer loyalty. It’s based on the…
